Warranties

You’re Covered With SOPREMA

Choosing SOPREMA means choosing experience and reliability. To meet the varying needs of its customers, SOPREMA manufactures and markets fiberglass, polyester and dual scrim membranes for a wide variety of roofing and waterproofing assemblies. As a testimony to the trusted performance of its products, SOPREMA offers a complete warranty program that lives up to its reputation. You simply choose the level of protection you require to ensure your total peace of mind. The following is a guide to help you understand how SOPREMA categorizes its warranties.

The Standard System Warranties

SOPREMA’s standard system warranties are designated (in the lower left hand corner) as Form 100. Depending upon the type of assembly being warranted, this name might be preceded by one or more letters. For example, a standard warranty covering a waterproofing system will be designated WP Form 100.
A standard system warranty provides 20 years of warranty protection against leaks in your roof that develop due to defects in factory workmanship or materials of the SOPREMA roof membranes. In those cases, SOPREMA will provide you with both the labor and materials necessary to return the defective area to a watertight condition. SOPREMA’s standard warranties are what is known in the industry as “no dollar limit” (NDL) warranties. This means that, for covered leaks, you are entitled to a remedy regardless of how much the repairs cost.

The Premium System Warranties

SOPREMA’s premium system warranties are designated as Form 101. A premium system warranty provides 20 years of warranty protection against leaks in your roof that develop due to defects in factory workmanship or materials of the SOPREMA roof membranes or due to defective workmanship by the installing contractor. In those cases, SOPREMA will provide you with both the labor and materials necessary to return the defective area to a watertight condition. Like the standard warranty, it is a NDL warranty.

The Limited Product Warranties

All products manufactured by SOPREMA carry a 10-year, limited product replacement warranty. To activate the warranty, register your purchase with SOPREMA’s Warranty Department in a timely manner.

In order to take advantage of protection matched to you or your customer’s specific needs, please contact your SOPREMA representative.

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