Contractor Training FAQs
Unsure if contractor training is right for your team?
Learn more about the training program with our frequently asked questions…
An investment in training for your employees is an important step to ensuring they understand the products and installation methods that they are working with on a day-to-day basis. Learn more about the SOPREMA Contractor Training Program and how it can benefit your team and business to participate in.
What is the purpose of the Contractor Training Program (CTP)?
SOPREMA’s contractor training courses are intended to give applicators that have practical experience but have not received formal training, the opportunity to upgrade their knowledge base and support the skills they have acquired on the work site.
What are the benefits of attendance?
- A better understanding of SOPREMA systems/products
- Team building
- Increased productivity
- Reduced call-backs / warranty claims
- Required for eligibility in the for Mammouth Contractor Rewards Program
What is the content of each CTP course?
Each course will consist of a short presentation, multiple-choice examination over the presentation, practical workshop and practical evaluation. In addition, the course will give participants the opportunity to watch demonstrations and participate in workshops for the installation of SOPREMA products. As these are hands-on courses, safe working attire is required (ie. sturdy shoes, gloves, safety glasses).
What is the course duration and size?
Courses start at 9:00 am and will last approximately 7 hours. Minimum class size is 6 and each class is limited to 12 applicators.
What evaluation method does SOPREMA use to determine course completion?
Multiple-choice test and in addition, the participant must be able to demonstrate competency in the application of the SOPREMA products featured in each course.
What is the fee for a course held at a SOPREMA training center?
The course fee for any of the scheduled courses at our training centers is $100 per person per course. All fees are nonrefundable, there is a $50 cancellation fee for same day cancellations. Equipment, materials, and lunch will be provided; all other accommodations are the contractor’s responsibility.
What are the requirements and fees for a course held at a contractor’s shop?
The course fee for courses held at a contractor’s shop is $50 per person per course. All fees are nonrefundable, there is a $25 cancellation fee for same day cancellations. Instructors and lunch will be provided, the construction of training decks, materials, equipment, audiovisual equipment, and all other accommodations are the contractor’s responsibility.
Where are the SOPREMA training centers?
- Wadsworth, OH
- Gulfport, MS
- Pompano Beach, FL
- Hayward, CA
- Newark, NJ
- Capitol Heights, MD
Does SOPREMA have application videos as refreshers for the CTP courses?
SOPREMA does not currently have application videos for all products. We are working on developing additional videos and hope to have more available in the coming months. Current videos can be found on our YouTube page.
What form of recognition is provided for completion of a CTP course?
At the successful completion of a course, the applicator receives a certificate of completion and program specific t-shirt. A few weeks later, the company contact will receive a personalized recognition card for each applicator listing the successfully completed course(s). The contractor will also receive a certificate recognizing their participation in the contractor training program.
If the recognition card follows the applicator, will that create an employee poaching issue?
The recognition cards are sent to the contractor and could be considered to be the property of the company. Our suggestion would be that the contractor control access and use of the cards. Replacement cards will not be provided without the consent of the contractor.
What happens if I take additional courses?
Upon successful completion of an additional course, a new card will be delivered to the contractor listing all completed courses for each applicator.
What CTP courses are available?
We currently have 19 course offerings (11 Roofing and 8 Waterproofing) and courses are being continuously added. For an up to date listing of the course please see the Contractor Training page.
Where can I find information about the scheduled CTP courses?
A course schedule can be found on our Contractor Training page.
Who are the instructors?
The instructors are field technical staff, who are thoroughly familiar with the use and installation of the applicable SOPREMA material.
Does SOPREMA offer warranty fee advantages for crews that have successfully completed the applicable CTP course?
Recently we have seen project documents with the requirement that applicators successfully complete a manufacturer’s contractor training program. This type of specification language should help in minimizing bidders and strengthening the contractor’s competitive advantage.