SOPREMA Warranty Program
You’re covered with SOPREMA
Choosing SOPREMA means choosing reliability. As a testimony to the trusted performance of its products, SOPREMA offers a complete warranty program that lives up to its reputation. You simply choose the level of protection you require to ensure your total peace of mind.
The Basic Manufacturing Warranty
All products manufactured by SOPREMA come with a 5-year limited product replacement warranty. If a product contains a manufacturing defect, then SOPREMA will provide you with replacement material.
The SOPREMA Limited Warranty
If you desire longer coverage, a 10-year limited product replacement warranty is available for eligible products. With this warranty, if a water leak develops due to a manufacturing defect, then SOPREMA will either provide you with replacement material or refund the purchase price you paid for the defective product*.
The SOPREMA Standard Warranty
If you desire better warranty protection for your building envelope project, then consider the Standard Warranty. For example, with a Standard Roof Warranty, if a water leak develops due to a manufacturing defect, then SOPREMA will provide you with both the labor and material necessary to return the system to a watertight condition*. Depending on the types of materials being warranted, coverage can extend for as long as 20 years.
The SOPREMA Platinum Warranty
Finally, if you desire the best warranty protection for your building envelope project, then consider the Platinum Warranty. For example, with a Platinum Roof Warranty, if a water leak develops due to a manufacturing defect or due to the installation workmanship of the installing contractor, then SOPREMA will provide you with the labor and material necessary to return the system to a watertight condition*. Depending on the types of materials being warranted, coverage can extend for as long as 20 years, sometimes longer.
Protection for new Generations
To minimize the environmental impact and help save you time and money, SOPREMA has a number of roofing solutions that eliminate the need to remove the existing roofing system*. These products are protected by a Standard Roof Recover Warranty.
Experts at your service
In order to take advantage of protection matched to your specific needs, please contact your SOPREMA sales representative. He or she will advise you on the best choice of product for the job, assuring that your building and its occupants enjoy only the highest level of protection.
*Certain conditions apply.
For more information regarding SOPREMA’s warranty program, please view the documents below.
Standard Roofing Warranty Form 100
Platinum NDL Roofing Warranty Form 101
Standard Roof Recover Warranty Form 102
Standard Waterproofing Warranty_Form WP 100
Platinum NDL Waterproofing Warranty_Form WP101
Standard Below Grade Waterproofing Warranty_Form BG100
Limited Warranty for Roofing-Waterproofing Form 115
Limited Warranty for Wall Products Form WP115
Standard Product Replacement Warranty Form
Request for Warranty Transfer Form