Warranty

SOPREMA Warranty Program

You’re covered with SOPREMA
Choosing SOPREMA means choosing reliability. As a testimony to the trusted performance of its products, SOPREMA offers a complete warranty program that lives up to its reputation. You simply choose the level of protection you require to ensure your total peace of mind.

The Basic Manufacturing Warranty
All products manufactured by SOPREMA come with a 5-year limited product replacement warranty. If a product contains a manufacturing defect, then SOPREMA will provide you with replacement material.

The SOPREMA Limited Warranty (Good)
If you desire longer coverage, a 10-year limited product replacement warranty is available for eligible products. With this warranty, if a water leak develops due to a manufacturing defect, then SOPREMA will either provide you with replacement material or refund the purchase price you paid for the defective product*.

The SOPREMA Standard Warranty (Better)
If you desire better warranty protection for your building envelope project, then consider the Standard Warranty. With a Standard Warranty, if a water leak develops due to a manufacturing defect, then SOPREMA will provide you with both the labor and material necessary to return the system to a watertight condition*. Depending on the types of materials being warranted, coverage can extend for as long as 20 years.

The SOPREMA Platinum Warranty (Best)
Finally, if you desire the best warranty protection for your building envelope project, then consider the Platinum Warranty. With a Platinum Warranty, if a water leak develops due to a manufacturing defect or due to the installation workmanship of the installing contractor, then SOPREMA will provide you with the labor and material necessary to return the system to a watertight condition*. Depending on the types of materials being warranted, coverage can extend for as long as 20 years, sometimes longer.

Protection for new Generations
To minimize the environmental impact and help save you time and money, SOPREMA has a number of roofing solutions that eliminate the need to remove the existing roofing system*. These products are protected by a Platinum NDL Roof Recover Warranty.

Experts at your service
In order to take advantage of protection matched to your specific needs, please contact your SOPREMA sales representative. He or she will advise you on the best choice of product for the job, assuring that your building and its occupants enjoy only the highest level of protection.
*Certain conditions apply.

For more information regarding SOPREMA’s warranty program, please view the documents below.

Standard Roof Warranty_Form 100
Platinum NDL Roof Warranty_Form 101
Standard Roof Recover Warranty _Form 102
Standard Waterproofing Warranty_Form WP 100
Platinum NDL Waterproofing Warranty_Form WP101
Standard Below Grade Waterproofing Warranty_Form BG100
Limited Warranty_Form 115
Limited Product Warranty_Form 116
5-Year SOPRASEAL 1100T
5-Year SOPRASEAL Express G
5-Year SOPRASEAL Stick VP
Care and Maintenance Guide_Form 901
5-Year SOPRASOLIN HD
Warranty Claim Procedure_Form 900
Warranty Claim Form
Care and Maintenance Guide_Form 901